Customer Support

We help organisations improve customer experience by optimising service operations, automating support, and building stronger customer journeys.

Company‑trained AI chatbot that answers in your voice. Learns from your website/files, auto‑refreshes, and publishes via embed or your domain.

Online shoppers want expert guidance, not endless filters. Pinpointed delivers an AI sommelier that answers real questions, recommends from live stock, and boosts conversion rates for wine, spirits, and beer retailers.